Intelligent QA
Multi-channel Multi-dimensional Quality Inspection, Driving Service Improvement
Intelligent analysis + real-time feedback, enhancing every customer experience. Exclusive tool for cross-border e-commerce to control service quality
01 — Core Features
Call Quality Inspection
Fully automated quality inspection for effective calls, automatic voice-to-text, multi-dimensional inspection, customizable dimensions
Email Quality Inspection
Multi-dimensional quality inspection for agent emails, customizable dimensions
Chat Quality Inspection
Fully automated quality inspection for effective chats, multi-dimensional inspection, customizable dimensions (coming soon)
Multi-dimensional Statistical Reports
Multi-dimensional statistical analysis of quality inspection results, identifying service issues for continuous improvement
02 — Quality Assurance Improvement
- 98%
- QA accuracy reaches 98%
- 80%
- 80% improvement in QA efficiency
- 35%
- 35% improvement in overall service quality
Detection Accuracy
Efficiency Improvement
Service Quality
03 — get started
Elevate Your Service Quality Standards
Start your free trial now and experience AI intelligent quality assurance system