AI Voice Robot
AI Voice, Delivering Professional Service Warmth
AI Voice simulates native customer service for consultations, efficiently handles common issues, records complex customer needs, and pushes to managers. AI trained for cross-border e-commerce scenarios such as order processing, logistics tracking, and returns/exchanges
01 — Core Features
Advanced AI technology for ultimate voice interaction experience
Multilingual Robot, Low Latency, Human-like
Supports 100+ languages, rapid response, high concurrency support
Supports 100+ languages, rapid response, high concurrency support
Semantic Intelligent Analysis for Human Transfer
Based on knowledge base and semantic analysis of customer requests, intelligently determines whether human intervention is needed
Based on knowledge base and semantic analysis of customer requests, intelligently determines whether human intervention is needed
Intelligent Conversation Summary
Call voice-to-text, intelligent summarization; when human intervention conditions are met: notify relevant personnel via email/SMS/DingTalk
Call voice-to-text, intelligent summarization; when human intervention conditions are met: notify relevant personnel via email/SMS/DingTalk
Cross-border E-commerce AI Customer Service
Adapts to different cultural backgrounds, better understands customer intent
Adapts to different cultural backgrounds, better understands customer intent
02 — Semantic Intelligent Analysis for Human Transfer
Customer Voice
Return my order
Order #12345
Processing
- High confidence - Auto Process
- Medium confidence - Review Required
- Low confidence - Transfer to Human
Conversation Summary
issue Customer reported product quality issues with order #12345
solution Provided troubleshooting steps and offered replacement
follow-up Follow-up scheduled in 3 days to confirm satisfaction
03 — Use Cases
Covering the entire customer service process, improving service efficiency
Customer Inquiry
Automatically answer common questions and provide product information
Automatically answer common questions and provide product information
Order Inquiry
Real-time order status and logistics information inquiry
Real-time order status and logistics information inquiry
After-sales Service
Handle returns, exchanges, complaints and other after-sales issues
Handle returns, exchanges, complaints and other after-sales issues
Appointment Service
Automatically arrange appointments and reminder services
Automatically arrange appointments and reminder services
04 — Why Choose Our AI Voice Robot
Experience the advantages of intelligent voice automation
Cost Savings
Reduce 80% of manual customer service costs
Reduce 80% of manual customer service costs
Efficiency Improvement
24/7 uninterrupted service, 10x faster response
24/7 uninterrupted service, 10x faster response
Customer Satisfaction
95% customer satisfaction rating
95% customer satisfaction rating
05 — get started
Put AI on every call. Keep a human on the hard ones.
Start your free trial now and experience the revolutionary changes brought by AI voice technology